Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in Complete & original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Deerma Malaysia will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
Deerma Malaysia
No 26 G, AWF3
AMPANG WATER FRONT. 68000. AMPANG, SELANGOR DARUL EHSAN.


Please contact us at deermamalaysia@hotmail.com or +60342885351 / +60198687566 if you have any questions or doubts.